Conditional Acceptance

Sending letter 2 of the 3 letter process...

More about this process


Do not carry out this process unless you have fully read and understood all of the instructions.

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Sending letter 2

Once you've received a response from the debt collection agency, or the 14 days have passed, it's time to send letter two. It's almost the same as filling out letter one, but we've provided a guide below anyway. Use this link to get started with letter 2.


Step 1

Enter your name and address information along with the date and the address of the company you are writing to. The 2 images below show you how your letter will look before and after you have added the correct information.

Step 2

Add your reference number along with the name of the person who wrote to you or the CEO's name. Then insert the date of their last letter to you as shown here. If they haven't replied to your first letter, you can delete the first paragraph that reads "Thank you for your recent contact..."

You will also need to add the date you sent the first letter. Check the image below if you're unsure.

Step 3

Scroll to the bottom of the letter and leaving a gap for your signature, type your name.

Print off 2 copies, sign them both and send 1 of the copies to the debt collection agency.

You must send this letter by first class recorded delivery. This is to be sure you have proof that the letter has been delivered.

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